When you place an order with Dieselfrog.com you are consenting to allow us to collect and use certain information under the terms of this policy.
Information we may collect from you
If you place an order or even just visit Dieselfrog.com we may ask you to provide information about yourself, how we can contact you, your delivery and payment details.
We do collect details that relate to how you use Dieselfrog.com including any correspondence you may have with us.
We may record telephone calls to help us improve our standards of service and assist with staff training.
Use of your information
The information you give to us helps us to enable you access to various areas of the site along with providing us with sufficient details to fulfil any order you may place. Dieselfrog.com may use the information you provide us with to help us to improve the site.
We may use the information you provide us with to contact you from time to time to inform you of events, other products and services and changes to the site that may be of interest to you. If you no longer wish to be contacted, please advise us at firstname.lastname@example.org
Disclosure of your Information
Some of the information you provide us with may be used by or passed on to other companies. Some of these companies may not be situated in the European Economic Area. These companies are used to process information and help to fulfil your orders. They may also be used to process payments.
On occasion we may provide general information on visitors and site usage to third parties. Dieselfrog.com can confirm that no personal data will be included in any information provided that will enable the third party to identify you individually thus protecting your privacy
We will not at any time allow any other party (whether a third party or through merger or joint venture)to contact you about their products and services based on information we hold about you.
The only exception to Dieselfrog.com not distributing your information is if we are required to do so by law.
A Cookie is a piece of information that is stored on your computer relating to a specific website. At Dieselfrog.com we may store a cookie on your computer. The cookie will help you when returning to the site to remember certain details. The cookie will also help us to analyse the traffic on our site, it may also help us to tailor the experience you have on Dieselfrog.com specifically to you.
If you wish to change the settings of your computer so it can reject cookies then visit the site www.aboutcookies.org
If you do not wish to have any cookies relating to Dieselfrog.com then e-mail email@example.com
, however this may affect your ability to use the site effectively in the future
Security and Data Retention
At Dieselfrog.com we take steps to ensure the security of any of your personal information from being accessed by unauthorised parties. We also take steps to prevent unlawful processing, accidental loss, damage and destruction.
Dieselfrog.com will only keep your information for a reasonable amount of time, or as long as we are required to do so by law.
Accessing and Updating
If you need access to the information we keep about you whether for information or to ask us to update it to make sure it is correct, please contact us at firstname.lastname@example.org
. We are by law entitled to charge £10 to cover any costs incurred in giving this information to you.
Should you have any questions or comments relating to how we use your information, please do not hesitate to contact us via e-mail at email@example.com
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