Terms and Conditions
By accessing this website (www.dieselfrog.com
) you are agreeing to be bound by the terms and conditions as laid out below.
(the Website) is operated by Diesel Frog Limited. A Company registered in England and Wales. Registration Number 06897809.
Our registered office is at 22 Gorsefield Hey, Wilmslow, Cheshire. SK9 2NH
Our trading address is at 22 Gorsefield Hey, Wilmslow, Cheshire. SK9 2NH
Phone number :- 01625 419884
Placing an Order
An order is placed on the Website by pressing the “Place Order” button on the checkout page. Subject to approval from your card provider we will then send you an order confirmation e-mail. This e-mail does not constitute acceptance by Diesel Frog ltd. Acceptance will take place when your product is despatched unless we have notified you that we do not accept your order or if you have changed or cancelled it.
We may cancel or refuse to accept an order for amongst other things:-
-The goods are not available
-Authorisation is not obtained for your payment
-There is an error in the pricing, product or description
-You fail to meet the eligibility to order criteria found below
-Order for personalised items which may contain any language deemed to be inappropriate by the Company.
It is illegal for us to sell any products containing alcohol to anyone under 18 years of age. By placing an order for any goods containing alcohol, you confirm that you and the person for whom the gift is to be delivered to are aged 18 years or over.
To the fullest extent permitted at law, Diesel Frog is providing the Website and all of its contents on an “As is” basis. Diesel Frog makes no (and expressly disclaims all) representations or warranties of any kind, express or implied, with respect to the Website or any information, content or products therein, including, without limitation, warranties of merchantability and fitness for a particular purpose. Diesel Frog does not represent or warrant that any information accessible via the Website is accurate, complete or current.
Except as specifically stated on the Website, to the fullest extent permitted at law, neither Diesel Frog nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of the Website or the information, content, materials or products included on the Website. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.
For the avoidance of doubt, Diesel Frog will not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of Diesel Frog, its affiliates, directors, employees or other representatives.
All prices shown on the Website include all relevant taxes at current rates where applicable.
Prices are reviewed periodically. Prices will next be reviewed on 01/10/2012
Should you wish to return your goods for any reason, the following conditions apply :-
-Any non personalised goods can be returned to us within 14 days of receipt. The cost of returning goods will be bourne by you.
-If the products returned are done so due to damages in transit/ faulty goods/ an error on our part then we will refund the cost you incurred in returning the goods up to a reasonable level as decided by the Company.
-Any items being returned remain your responsibility until they reach the Company
These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the non-exclusive jurisdiction of the English courts. We do not warrant that materials/items for sale on the Website are appropriate or available for use outside the United Kingdom and Eire. It is prohibited to access the Website from territories where its contents are illegal or unlawful. If you access this Website from locations outside the United Kingdom and Eire, you do so at your own risk and you are responsible for compliance with local laws.
Any goods that have been personalised or customised especially for your order cannot be returned once despatched.
This returns Policy does not affect your statutory rights.
The colour of the item you receive may vary from that shown on the website as seen on your monitor. Please note that if the colour of the item is important to you, you place an order at your own risk.
Waste Electrical and Electronic Equipment Directive (WEEE)
The Waste Electrical and Electronic Equipment (WEEE) Directive is now UK law.
The legislation aims to make producers pay for the collection, treatment and recovery of waste electrical equipment. The regulations also mean that suppliers of equipment like high street shops and internet retailers must allow consumers to return their waste equipment free of charge.
The amount of WEEE thrown away is increasing by around 5% each year, making it the fastest growing waste stream in the UK.
· Much of the UK's WEEE ends up in landfill, where the lead and other toxins it contains can cause soil and water contamination. This can have a harmful effect on natural habitat, wildlife and also human health.
· Many electrical items that we throw away can be repaired or recycled. Recycling items helps to save our natural finite resources and also reduces the environmental and health risks associated with sending electrical goods to landfill.
Distributors of new Electric and Electronic Equipment (EEE) have a part to play in reducing the amount of WEEE going into landfill sites.
Dieselfrog.com is obliged under these regulations to offer our customers free take-back of their WEEE on a like-for-like basis when you buy from us a new Electrical or Electronic product.
For example, if a customer bought a new EEE item from us we would accept their old WEEE item and prevent it going into a landfill site by disposing of it safely. Customers must return their WEEE item to us within 28 days of purchasing their new item.
Under the WEEE Regulations, all new electrical goods should now be marked with the crossed-out wheeled bin symbol.
Goods are marked with this symbol to show that they were produced after 13th August 2005, and should be disposed of separately from normal household waste so that they can be recycled.
If you wish to return a WEEE item to us, please contact customer services on 01625 419884 or email email@example.com
to obtain a WEEE booking number from us.
Dieselfrog.com has over 3,000 gifts on offer, delivery of these gifts can range anything between next working day and up to 4 weeks and is entirely dependent on the nature and complexity of each gift. Wherever possible we will give you an indication of expected/average delivery times acutally experienced in the description of each gift. As there are so many gifts with lots of differing delivery times, we also use a variety of delivery methods including but not limited to Royal Mail postage (both first and second class) Parcelforce and other signed for carriers. The type of deilvery method we use is dependent on the gift ordered and we use the most appropriate delivery method to get your order to you in the fastest, most cost effective way possible in order to maintain the great value we offer. Regardless of time or method, Dieselfrog.com offers great value by only charging £2.95 per order no matter how many gifts you order. For further specific information regarding particular products, how they are shipped and expected lead times, please see the individual gifts or contact customer services on 01625 419884 or firstname.lastname@example.org who will be happy to help.
For most of the items we sell you have the legal right to cancel your order within 7 working days of receiving the goods. This does not apply to personalised or customised items made specifically for you.
To cancel an order that has not yet been despatched, you must e-mail email@example.com
or call customer services on 01625 546699
To cancel an order that has been despatched you must write or e-mail quoting your order number within 7 working days beginning the day after your products are due to be delivered. And also return the goods to us once delivered.
Please make sure to read your confirmation e-mails immediately. Most personalised items are sent for production soon after the order is placed therefore any miss-spellings on personalised items cannot be cancelled once goods have been produced.
Links to and from Other websites
Dieselfrog.com do not endorse or make any representations about any links to or from external websites. If you decide to access any of those sights, you do so entirely at your own risk.
Governing Law and Jurisdiction
These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the non-exclusive jurisdiction of the English courts.
We do not warrant that materials/items for sale on the Website are appropriate or available for use outside the United Kingdom and Eire. It is prohibited to access the Website from territories where its contents are illegal or unlawful. If you access this Website from locations outside the United Kingdom and Eire, you do so at your own risk and you are responsible for compliance with local laws.
Copyright & Trademarks
All website design, text, graphics, the selection and arrangement thereof and all other material on this Web site are copyright Diesel Frog Ltd. and its affiliates or their content and technology providers.
All Rights Reserved
Any use of materials on this Web site--including reproduction, modification, distribution, or re-publication--without the prior written permission of Diesel Frog Ltd is strictly prohibited.